MySafaricom

Everyone

Users Interact, In-App Purchases

Encountering technical hurdles? MySafaricom arrives as an instant solution. A masterpiece by Safaricom PLC. Full info available at Lifestyle.

All About The The Tool MySafaricom

MySafaricom provides an easy and efficient way for customers to access Safaricom products and services under one roof. The app is available on both iOS and Android

With the MySafaricom App you can:

M-PESA SEND MONEY- Select your contacts directly from your phone book, Hakikisha the name of the person you are transferring money to & check the transaction charges before hitting the send button.

LIPA NA M-PESA – Shop and pay your bills with ease at your favorite stores

TOP-UP - Recharge your number and your loved ones by selecting their number directly from your phone book.

VIEW BALANCES - View your account balances for Data, Bonga, Airtime or Credit limit

HOME FIBRE - Safaricom Home Fibre customers will be able to pay or change their Home Fibre plans

MySafaricom provides easy access to Safaricom products and services.

Updated on

Jul 3, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos, and App activity
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

536K reviews

Joel Makori

August 15, 2026

changed it from 5 to 1 stars, what's this habit of making functioning compliant accounts automatically log out, which is frustrating since I'm not able to reactivate without data, which you're currently charging internationally 4k ksh/mb. I think I'll be transitioning to Airtel, mpesa is no longer provider bound, hopefully it will make it easier for those of us abroad. Myoneapp bs mess 2.0 - this was the only app that was functioning for us, Asante sana for ruining it like the other

5 people found this review helpful

Stanley Njindo

August 21, 2026

The app is fantastic but Only one complaint ....I'm an avid user of send money to multiple people and as of late I have encountered an expensive issue every time I use it ,it works and every individual receives the money as intended but when I close the app and reopen it later during the day it automatically resends the same individuals money without any verification from my end.....it's not even asking for me to input my pin so far it has happened thrice KINDLY CHECK ON THIS

2 people found this review helpful

Mourey Thi

July 12, 2026

Fluid and reliable. Keep up. Suggestion.. 1. Enable return to a Default Page after a successful prompt to move money from mpesa to mshwari or kcbmpesa. Currently one has to tap the back arrow that prompt one to pay again.. something like that.. check all modules that depict the above. Thank you.

16 people found this review helpful